Shipping policy

Estimated Delivery Timeline

Order Processing: All orders are processed within 1-2 working days, excluding Fridays and public holidays.

Delivery Time: After processing, delivery typically takes an additional 2-3 working days.

Order Tracking

Once your order has been dispatched, you will receive a confirmation via email or WhatsApp.

This communication will include tracking information so you can monitor your order's progress.

Delivery Charges

Complimentary Delivery: We offer free delivery for orders exceeding QAR 100.

Standard Delivery Fee: A nominal fee of QAR 15 applies to orders under QAR 100.

Delivery Locations

We exclusively deliver within Doha, Qatar. Please ensure your delivery address is within our service area to avoid any delays.

Product Availability

All orders are subject to product availability. In the rare event an item is out of stock, we will notify you promptly to arrange for an alternative solution or a refund.

Payment Options

Cash on Delivery: Available for all orders within Doha.

Online Payments: Secure online payment options may also be available at checkout.

Damaged or Lost Goods

If your order arrives damaged or does not arrive within the expected delivery time, please contact us immediately for assistance.

Contact Information:
Email: info@greenoceantrading.com
WhatsApp:  +974 70470566

Customer Support

Our customer care team is committed to responding to all inquiries within 48 working hours. We are here to assist you with any questions or concerns regarding your order.

Thank You for Choosing Us

We appreciate your trust in GREEN OCEAN TRADING CO. and are committed to providing you with an exceptional shopping experience. Your satisfaction is our priority.